Last updated: March 10, 2026
Shipping Coverage
RedHawks ships across India through trusted courier partners. Delivery coverage depends on courier serviceability for your PIN code.
Order Processing
Orders are typically processed within 1-2 business days after successful payment confirmation. Orders placed on Sundays or public holidays are processed on the next business day.
Estimated Delivery Timelines
Estimated delivery time is 3-7 business days for metro cities and 4-10 business days for non-metro locations. Delivery estimates may vary due to weather, operational disruptions, remote-area accessibility, or local restrictions.
Shipping Charges
Shipping fees, if applicable, are shown at checkout before payment. Free-shipping offers are promotional and may be updated or withdrawn without prior notice.
Tracking Information
Once dispatched, shipment tracking details are shared via email or SMS. Tracking updates depend on courier scan events and may take up to 24 hours to appear.
Address Changes and Accuracy
Please verify your address and phone number at checkout. If a correction is needed, contact us immediately. Address changes cannot be guaranteed after packing or dispatch.
Failed Delivery and Return to Origin
If delivery fails due to incorrect address details, repeated non-availability, or refusal to accept the package, the shipment may be returned to origin. Re-shipping charges may apply before re-dispatch.
Damaged, Tampered, or Missing Items
If the package appears damaged, tampered, or incomplete at delivery, report it to us within 48 hours with clear photos and your order ID. We will investigate with the courier and provide a resolution as per policy.
Contact
For shipping-related support, contact us at Redhawks108@gmail.com.